Managing reservations as a host is crucial to ensuring a smooth booking experience. On Alleysa, hosts have full control over approving or declining reservations, reviewing guest details, and checking payout information.
Here’s a step-by-step guide on how to manage your reservations efficiently.
Step 1: Navigating to Your Reservations
To get started:
Log in to your Alleysa Host Dashboard.
Click on the Reservations tab.
Here, you will find all bookings categorized under All, Current, Completed, and Canceled.
Each reservation contains guest details, property information, confirmation codes, check-in/check-out dates, and the total payout.
Step 2: Accepting a Reservation
If you receive a booking request:
Open the reservation details.
Review the guest’s name, check-in and check-out dates, and earnings breakdown.
Click on “Approve Reservation” to confirm the booking.
A confirmation message will appear, verifying that the booking is now accepted.
Step 3: Declining a Reservation
If you cannot accommodate a guest:
Open the pending reservation request.
Click on “Decline Reservation”.
The system will notify you once the reservation is declined.
Why decline a reservation?
Double booking or unavailability.
Guest requests that don’t align with your house rules.
Personal or maintenance reasons.
💡 If declining a reservation, consider messaging the guest to explain the reason and provide alternative dates!
Step 4: Checking Payment & Confirmation Details
Each booking includes:
Payout summary with deductions and final earnings.
Breakdown of stay duration and extra fees (cleaning, service charges, etc.).
Confirmation code for the booking, which can be used for reference.
Step 5: Messaging the Guest
To communicate with guests:
Click the “Message Your Guest” button.
Send check-in instructions, house rules, or any other necessary information.
This feature helps in answering questions before check-in.
💡 Direct communication can improve guest satisfaction and avoid misunderstandings!
Conclusion
Managing reservations on Alleysa is designed to be simple and convenient. By understanding how to approve, decline, and communicate with guests, you ensure a smooth booking process while maximizing your earnings.
📌 Need a visual walkthrough? Watch our tutorial here:
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How to Accept or Decline a Reservation on Alleysa
How to Accept or Decline a Reservation on Alleysa
Managing reservations as a host is crucial to ensuring a smooth booking experience. On Alleysa, hosts have full control over approving or declining reservations, reviewing guest details, and checking payout information.
Here’s a step-by-step guide on how to manage your reservations efficiently.
Step 1: Navigating to Your Reservations
To get started:
Log in to your Alleysa Host Dashboard.
Click on the Reservations tab.
Here, you will find all bookings categorized under All, Current, Completed, and Canceled.
Each reservation contains guest details, property information, confirmation codes, check-in/check-out dates, and the total payout.
Step 2: Accepting a Reservation
If you receive a booking request:
Open the reservation details.
Review the guest’s name, check-in and check-out dates, and earnings breakdown.
Click on “Approve Reservation” to confirm the booking.
A confirmation message will appear, verifying that the booking is now accepted.
Step 3: Declining a Reservation
If you cannot accommodate a guest:
Open the pending reservation request.
Click on “Decline Reservation”.
The system will notify you once the reservation is declined.
Why decline a reservation?
Double booking or unavailability.
Guest requests that don’t align with your house rules.
Personal or maintenance reasons.
💡 If declining a reservation, consider messaging the guest to explain the reason and provide alternative dates!
Step 4: Checking Payment & Confirmation Details
Each booking includes:
Payout summary with deductions and final earnings.
Breakdown of stay duration and extra fees (cleaning, service charges, etc.).
Confirmation code for the booking, which can be used for reference.
Step 5: Messaging the Guest
To communicate with guests:
Click the “Message Your Guest” button.
Send check-in instructions, house rules, or any other necessary information.
This feature helps in answering questions before check-in.
💡 Direct communication can improve guest satisfaction and avoid misunderstandings!
Conclusion
Managing reservations on Alleysa is designed to be simple and convenient. By understanding how to approve, decline, and communicate with guests, you ensure a smooth booking process while maximizing your earnings.
📌 Need a visual walkthrough? Watch our tutorial here:
